FAQs

FAQ Sections

Content

Ordering

Delivery

Installation

Download

Printing


Content

What is in the UB-04 Manual?      
See a sample Table of Contents.

Does the UB-04 Manual include revenue codes?              
Yes, the UB-04 Manual includes revenue codes.

Can I purchase CMS-1500 forms from the NUBC website?          
No.

Ordering

What is the current edition of the UB-04 Manual?           
The current edition is the 2016 edition which will expire June 30, 2016.
The 2017 edition will be available July 1, 2016.
To pre-order the 2017 edition, see Become a Subscriber.

When is the next edition of the UB-04 Manual Available?            
The UB-04 Manual has a 12 month subscription period from 6/30 through 7/1. The 2017 edition becomes available on July 1, 2016.

How do I order the UB-04 Manual?         
See Become a Subscriber.

Can I pay a pro-rated price for the UB-04 Manual based on the remaining subscription period?  
No, we do not extend pro-rated pricing. 

I want to order the UB-04 Manual through your online store, but I cannot register.         
Send an email to ub04@healthforum.com for assistance.

I ordered the UB-04 Manual and mailed a company check with my order. When will I receive the Manual?          
Mail orders typically require 10 business days to process.
Send the order form and signed license agreement with the payment to the PO Box on the Order Form.

Delivery

I have not received the UB-04 Manual I ordered. What should I do?       
Customers receive an email delivery notice within three (3) days of receipt of payment and license acceptance.
The email is from webmaster@e3-iguana.com with the subject line "Important Information Regarding Your Recent AHA Purchase." Check your spam filter for the email notice.

I cannot locate the delivery email. Can you resend it to me?       
Send an email to ahaebook@pbd.com with your order confirmation number (51xxxxxx found on your receipt or order confirmation email). If you do not receive a response within 24 hours, please email ub04@healthforum.com.

Installation

What software is required to view the UB-04 Manual ebook?
There is no software needed to download the web viewer.

Please note: Accessible with the latest version of Google Chrome, Mozilla Firefox, Opera and Internet Explorer (IE 10 is not compatible).

I received an error message that I'm not an 'authorized user'. What should I do?              
Send an email to ahaebook@pbd.com.

Printing

Can the UB-04 Manual be printed?         
Yes, one copy may be printed. We recommend you print the entire Manual to ensure you have a hardcopy for reference and archival purposes.