Terms of Use

Effective July 14, 2022.

The American Hospital Association, its subsidiaries and affiliates (referred to as a group as "AHA") operate various Internet properties, including, without limitation, AHA.org.

  • The term "Site" is used in these Terms of Use (the "Terms") to refer to all websites and web pages operated by AHA, all AHA mobile applications, and AHA profiles on social media sites, and all Content (defined below) and functionality available through these sites and applications.
  • The term "Content" is used in the Terms to refer to all content on the Site, including without limitation data, designs, text, files, graphics, pictures, video, information, applications, software, and other materials, and their selection and arrangement.
  • The term "Services" is used in the Terms to refer to the Site and all AHA products, software and services provided on or through the Site.
  • The term "User" is used in the Terms to include any party visiting or viewing the Site or the Content; sending or supplying information to the Site or AHA; or uploading, publishing or displaying information on or through the Site.

By using the Services or visiting the Site, you, a User, acknowledge and agree that you have read, understand and agree to be bound by the terms and conditions set forth in these Terms and the AHA Privacy Policy.

THESE TERMS FORM A LEGALLY BINDING AGREEMENT BETWEEN YOU AND AHA. PLEASE READ THE TERMS CAREFULLY.

IN THE EVENT A SEPARATE WRITTEN AGREEMENT BETWEEN YOU AND AHA GOVERNS YOUR USE OF ANY CONTENT OR SERVICES, TO THE EXTENT THE TERMS AND CONDITIONS OF THAT AGREEMENT CONFLICT WITH THESE TERMS, THE TERMS OF THAT AGREEMENT SHALL CONTROL.

BEFORE YOU CONTINUE, YOU SHOULD PRINT OR SAVE A LOCAL COPY OF THESE TERMS FOR YOUR RECORDS.

1. Who Provides the Services

The American Hospital Association is affiliated with other legal entities. These entities may provide Services on behalf of one another or on behalf of the American Hospital Association. You acknowledge and agree that affiliates or other third parties will be entitled to provide Services to you, in addition to the particular AHA entity with whom you contract or interact.

2. Your Use of Services

You are granted a personal, revocable, limited, non-exclusive, non-transferable license to use the Site conditioned upon your continued acceptance and compliance with these Terms. You agree to use the Services only for purposes that are permitted by (i) the Terms and (ii) any applicable law, regulation and generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from the United States or other countries). You agree not to access or attempt to access any Services by any means other than through the interface as provided by AHA, unless specifically allowed to do so in a separate written agreement with AHA. You agree not to engage in any activity that interferes with or disrupts the Services, or the servers and networks connected to the Services. You agree not to reproduce, duplicate, copy, sell, trade or resell the Services, unless otherwise agreed to in a separate written agreement with AHA. You agree that you are solely responsible for any breach of your obligations under the Terms and for the consequences, including any loss or damage that AHA may suffer, of any such breach.

3. Code of Conduct

You warrant that you will abide by all applicable local, state, national and international laws and regulations with respect to your use of the Services and that you will not interfere with the use and enjoyment of the Services by other users or with AHA's management and operation of the Service. Prohibited conduct includes, but is not limited to, the following:

  1. You will not send or otherwise post unauthorized commercial communications on the Site.
  2. You will not collect Users' Content or information, or otherwise access the Site, using automated means (such as harvesting bots, robots, spiders, or scrapers) without our permission.
  3. You will not engage in unlawful multi-level marketing, such as a pyramid scheme, on the Site.
  4. You will not upload viruses or other malicious code.
  5. You will not solicit login information or access an account belonging to someone else.
  6. You will not do anything that could disable, overburden, or impair the proper working of the Site.
  7. You will not facilitate or encourage any violations of the Terms.
  8. You will not post content or take any action on the Site that infringes or violates someone else's rights or otherwise violates the law.
  9. You will not post anyone's identification documents, protected health information, or sensitive financial information on the Site.
  10. You will not tag Users.
  11. You will not send email invitations or otherwise market or promote the Services or the Site to non-Users without AHA's consent.

4. Access to Certain Services

In order to access certain Services, you may be required to provide personal information (such as identification or contact details) as part of a registration process. You agree that any registration information you give to AHA will always be correct and current. You agree not to register for any User account or use the Services on behalf of any party other than yourself unless you have the legal authority to act as an agent on behalf of another individual or entity.

The Services may allow users to connect with each other and communicate using the Services’ messaging service and public forums. PLEASE NOTE: Information you publish on the Services may be available to be viewed by other users. You should not post confidential information without appropriate approvals, and you should never post information that is subject to HIPAA or other laws or regulations.

You acknowledge you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services. Your account login and password is personal to you and you may not allow a third party to use it. You agree that you will be solely responsible to AHA for all activities that occur under your account. You agree to immediately notify AHA of any unauthorized use of your password or account or if you otherwise wish to deactivate your account due to security concerns.

AHA may charge for certain products and services. The AHA shall provide you notice prior to the application of such fees or any fee increases.

5. Privacy and Personal Information

Click here to review AHA's Privacy Policy, which is incorporated into the Terms by reference. By accessing the Site and the other Services, you acknowledge that you have read and agree to AHA's Privacy Policy, including the use of your information in accordance with AHA's Privacy Policy.

6. Changes in Services; Denial of Access

The form and nature of the Services that AHA provides may change from time to time without prior notice to you.

AHA may stop providing the Services (or any features within the Services) to you or to Users generally, including by suspending your account, at AHA's sole discretion, without prior notice.

If AHA disables access to your account, you may be prevented from accessing your account details or any files or other Content that is contained in your account or accessible through your account. AHA, at its sole discretion, may set fixed upper limits on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of any Service.

7. Content in the Services

You understand that all Content is the proprietary property of AHA, its users or its licensors with all rights reserved. You understand that Content presented to you as part of the Services, including but not limited to Content submitted by third parties and advertisers, as well as User-posted Content, may be protected by intellectual property rights owned by AHA, third-party individuals or other legal entities. You are not allowed to modify, copy, distribute, frame, reproduce, republish, create derivatives based upon, download, display, post, transmit, link, sell, rent, lease, loan or trade any Content, in whole or in part, without written permission from AHA or the rightful Intellectual Property owner, except the foregoing does not apply to your Content that you legally post on the Site. Subject to your compliance with the Terms, you may access and use the Site and the Content and download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact.

AHA reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any Service, and, in its sole discretion, restrict suspend, or terminate your access and use of the Services, Site and the Content at any time without notice.

8. Disclaimers

The Content is provided for informational purposes only and may or may not reflect the most current developments or information related to health care or otherwise. The Content on the Site should not be construed as medical advice or legal advice and does not necessarily reflect the views of AHA or the AHA Board of Trustees. Qualified health care practitioners should exercise their professional judgment in connection with the provision of services. References and links to third parties do not constitute an endorsement or warranty by AHA.

9. Proprietary Rights

You acknowledge and agree that AHA, or its licensors, own all legal right, title and interest in and to the Services, including the Content and all AHA trademarks, service marks, logos, brands and brand names, trade names and other distinctive identification (collectively "AHA Marks"), and any intellectual property rights that subsist in the Services, whether registered or not. You acknowledge that the Services may contain information that is designated confidential by AHA and that you shall not disclose such information without AHA's prior written consent. If you have been granted an explicit right to use AHA's intellectual property in a separate written agreement, you agree that such use shall be in compliance with that agreement. You agree that you shall not remove, obscure, or alter any proprietary rights notices, including copyright and trademark notices, which may be affixed to or contained within the Services. You agree that in using the Services, you will not use any trademark, service mark, tradename, or logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.

10. Content License from the User

You retain copyright and any other rights you already hold in any Content that you submit, post or display on or through the Services. By submitting, posting or displaying the Content you give AHA a perpetual, irrevocable, worldwide, transferable, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly display and distribute any Content which you submit, post or display on or through the Services. You agree that this license includes a right for AHA to transfer, sublicense, or otherwise make such Content available to other companies, organizations or individuals with whom AHA has relationships. You understand that AHA, in performing the required technical steps to provide the Services to its Users, may (i) transmit or distribute your Content over various public networks and in various media; and (ii) make such changes to your Content as are necessary to conform and adapt that Content to the technical requirements of connecting networks, devices, services or media. You agree that this license shall permit AHA to take these actions. You confirm and warrant to AHA that you have all the rights, power and authority necessary to grant the above license.

11. Website or Software Updates

The Site or software utilized may require automated downloads or install updates from time to time. These updates are designed to improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new software modules or completely new versions. You agree to receive such updates and permit AHA to deliver them to you as part of your use of the Services.

12. Exclusion of Warranties; Disclaimers

AHA DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW, ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, MERCHANTIBILITY, OF FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. AHA FURTHER MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE AND ITS CONTENTS AND DOES NOT ENDORSE ANY USER CONTENT. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." AHA ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (A) ERRORS, MISTAKES, OR INACCURACIES OF ANY USER CONTENT, (B) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCES TO AND USE OF THE SITE, (C) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SITE AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (E) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (F) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ACKNOWLEDGE AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, INCLUDING, BUT NOT LIMITED TO, ADVICE OR INFORMATION REGARDING PROFESSIONAL PRACTICES, STANDARDS OR GUIDELINES, VIA ANY METHOD OF COMMUNICATION, OBTAINED BY YOU FROM AHA SITES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS. AHA DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND AHA WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGEMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

Services may include hyperlinks to other websites or content or resources. AHA may have no control over any websites or resources which are provided by companies or persons other than AHA. You acknowledge and agree that AHA is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources. You acknowledge and agree that AHA is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources.

13. Limitation of Liability

Under no circumstances will AHA or its affiliates be liable to Users for any direct, indirect, incidental, consequential, special or exemplary damages arising from any provision of the Terms or your use of the Site. YOU SPECIFICALLY ACKNOWLEDGE THAT AHA SHALL NOT BE LIABLE FOR USER CONTENT, CONTENT PRODUCED BY THIRD PARTIES AND DISPLAYED ON OR THROUGH THE SERVICES, OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

In the event you are dissatisfied with or dispute these Terms, the Site, or any Content, your sole right and exclusive remedy is to terminate your use of the Site.

14. Indemnity

You agree to defend, indemnify, and hold harmless AHA, its members, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys' fees) arising from: (A) your use of and access to the Site; (B) your violation of any provision of the Terms; (C)your violation of any third party right, including without limitation any copyright, trademark, property, or privacy right; or (D) any claim that your Content caused damage to a third party. This Section 14 shall indefinitely survive the termination of the Terms and your use of the Site.

15. Digital Millennium Copyright Act

For information regarding making a claim under the Digital Millennium Copyright Act, please CLICK HERE.

16. No Data Rights

AHA expressly disclaims any liability for lost or deleted Site Content or User Content. You shall not rely on AHA for preservation of any Site Content or User Content, and shall maintain all User Content in a separate manner. All Site Content and User Content is posted on a shared server. Given inherent risks of the internet, you acknowledge that there is no assurance that Site Content or User Content will be kept confidential and there is no assurance that Site Content or User Content will not be lost or deleted.

17. Advertisement

Services provided by AHA may be supported by advertising revenue and may display advertisements and promotions. These advertisements may be prompted by access to content, queries made through the Services or other information. The manner, mode and extent of advertising on the Services are subject to change without specific notice to you. In consideration for AHA granting you access to and use of the Services, you agree that AHA may place such advertising on the Services. In addition, you acknowledge that display of an advertisement or promotion on the Services does not reflect approval or endorsement of the advertiser of any of its products or services by AHA. AHA shall not be responsible or liable for the statements or conduct or any advertisers appearing on the Site and you shall be solely responsible for any transactions you have with an advertiser.

18. Changes to these Terms

AHA may make changes to the Terms from time to time. When these changes are made, any new Terms will be made available to you from within, or through, the Services. You understand and agree that if you use the Services after the date as of which the Terms have changed, AHA will treat your use as acceptance of the updated Terms. If we make changes to these Terms of Use Policy that materially modify our rights, we will notify you to obtain your consent either through an email or a prominent posting on this Web Site.

19. Dispute Resolution; Binding Arbitration and No Class Relief

Except with regard to the enforceability of the arbitration agreement contained herein, which shall be governed by the Federal Arbitration Act, the Terms, Privacy Policy and any other legal notices published by AHA on the Site shall be governed by, construed, and enforced in accordance with the laws of the state of Illinois, without regard to conflict of law principles.

In the unlikely event an issue arises, except in relation to intellectual property rights as set forth above, AHA and the User each agree to resolve any dispute arising out of or relating to, in any way without limitation, the Terms, the Privacy Policy, or the use of the Site, through binding arbitration with no class relief, instead of in courts. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Any arbitration under this provision will take place on an individual basis; class arbitrations and class actions are not permitted. The arbitration shall occur in Chicago, Illinois unless the parties mutually agree in writing to an alternate location. Unless the parties mutually agree to the contrary in writing, the decision of the arbitrator(s) shall be final and binding upon both parties, except for any right of appeal provided by the Federal Arbitration Act.

Failure by AHA to enforce any provision(s) of the Terms shall not be construed as a waiver of any provision or right. If any provision of the Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The User may not assign, transfer, or otherwise convey any rights granted hereunder; provided that, AHA may assign any of the foregoing without notice or prior written consent. The Terms shall inure to the benefit of AHA, its successors and assignees. The Terms, the Privacy Policy, and any other legal notices published by AHA on the Site, shall constitute the entire agreement between you and AHA regarding use of the Site.

20. Contact Information

If you have any questions or comments about these Terms, please send an email to ip@aha.org.

Related Resources

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