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Second and Third Victims Tip Sheet
Read the recommendations to proactively develop and maintain a program that educates staff to identify and support victims of adverse events at every level.
Patient Identification Errors Tip Sheet
Read the research-based recommendations to advance accurate patient identification.
Cognitive Biases in Health Care Tip Sheet
Read the recommendations for recognizing and addressing biases to prevent disappointing outcomes and experiences.
After Your Root Cause Analysis Tip Sheet
Concrete action plans and structured follow-up are essential for sustained improvement.
The Art of Risk Management and Shark Diving
Discover how to recognize bias, manage fear, and apply the S.H.A.R.K. framework to approach uncertainty with clarity, resilience, and confidence.
Unlocking Patient Safety: Next Steps in Understanding and Engaging Patient Safety Organizations
Discover how Patient Safety Organizations (PSOs) can strengthen your safety culture, deliver measurable benefits, and provide practical strategies to improve patient safety outcomes through effective engagement.
Guide to the CPHRM Exam Clinical Patient Safety Domain
The guide helps prepare test-takers for clinical patient safety questions on the CPHRM Exam.
Guide to the CPHRM Exam Legal & Regulatory Domain
The Guide to the CPHRM Exam Legal & Regulatory Domain helps prepare test-takers for legal and regulatory questions on the CPHRM Exam.
Guide to the CPHRM Exam Health Care Operations Domain
The Guide to the CPHRM Exam Health Care Operations Domain outlines the core competencies for the health care operations portion of the CPHRM exam.